About Jon Tripp

Jon Tripp is a technology professional with a wide range of technical and business experience.  This site provides details on past projects that Jon has delivered as well as other things that he is currently working on.  Please explore further and see why you should consider hiring Jon to manage your technical operations, run your next development project, help market or expand your existing business,

Project Highlights

Business Operations

  • Managed the IT infrastructure, business application portfolio, communication services, cloud strategy, and security posture for a leading law firm. Worked with vendors and partners to scope and implement ongoing improvements and upgrades to the existing environment with an emphasis on improving stability and performance.
  • Managed a law firm’s IT team responsible for providing day to day operational support for end users, clients, and trial teams within a multi-office environment via on-site/desk-side visits and remote support.
  • Managed network operations for an internet services company providing 24x7 monitoring, support, and ongoing maintenance for 12 domestic and international data centers.  Defined and documented operational policies and procedures for internal and external activities. 
  • Managed MIS projects and staff for an enterprise software company with 6 remote offices.
  • Managed an accounting system migration for a leading regional law firm with over 1900 active matters and 560,000 converted records.
  • Worked with online monitoring services and auditors to certify financial records processing and ensure PCI compliance for a $6M internet services company.
  • Worked with state and federal law enforcement agencies to perform data forensics for subpoenas and National Security Letters.
  • Managed all back office operations including sales, marketing, accounting, and IT for a $5M commercial bakery.

IT Implementation

  • Implemented a helpdesk system to provide ticketing, inventory tracking, monitoring and a knowledgebase for end users.
  • Lead hardware refresh projects for virtual hosts, backup platforms, office MFC printers, and wifi networking for multi-office law firm.
  • Managed client focused IT projects including infrastructure improvements, virtualization, Exchange upgrades, software development, and Office 365 email migrations for the fifth largest U.S. provider of assurance, tax and consulting services.
  • Managed domestic and international deployment of new datacenters for a internet services company.

Software Development

  • Served as Interim Director of Software Development for a client producing an online survey and SaaS data analysis tool.  Implemented a cloud-based infrastructure to support the production deployment of the initial product release.
  • Managed design, development, and deployment of a distributed enterprise-class DNS service to 12 international data centers in support of the launch of a new business unit, providing a 1 year ROI and 20% of total corporate revenue after 2 years.
  • Designed a web based e-commerce billing system handling over 18,000 transactions per month and enabling 80% growth of sales volume within the first 3 years from launch.

Team Management

  • Managing internal system administration, helpdesk and outsourced consulting resources in support of multiple offices for a leading law firm.
  • Managed the network operations team for an internet services company providing internal desktop support for Windows, Linux, and Mac clients as well as 24x7 support for the company's global network of 12 data centers running FreeBSD and Linux servers.
  • Managed an interdisciplinary development team supporting design, development and implementation of a $22M internet services architecture.

Non-Profits and Education

  • Mentored students in robotics construction and programming at a Manchester, NH middle school under a corporate sponsored FIRST Lego League program.
  • Developed website, social media communication strategies and email marketing materials for a local school funding advocacy group that helped pass a $22M school renovation bond.

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